An anonymous user in November of 2014 who was using Guild Mortgage with a new construction in partnership with their builder ended their story with:
"We would never advise that anyone do business with Guild as a result and there is no way we would ever recommend using them to finance a home. We hope you consider this letter in the future as I am sure these complaints will arise again with future buyers."
June 5, 2013 a user from Kirkland, Washington posted:
A company with mortgage in their name should be able to lock in a mortgage, no?
Again, we see people complaining about the lack of follow through on the part of Guild Mortgage, failed customer service opportunities, and the loss of a sale for this individual.