An anonymous user in November of 2014 who was using Guild Mortgage with a new construction in partnership with their builder ended their story with:
"We would never advise that anyone do business with Guild as a result and there is no way we would ever recommend using them to finance a home. We hope you consider this letter in the future as I am sure these complaints will arise again with future buyers."
June 5, 2013 a user from Kirkland, Washington posted:
A company with mortgage in their name should be able to lock in a mortgage, no?"Unfortunately, Guild Mortgage in Kirkland, WA completely demolished my financing, lied and cost me my sale.Our loan officer was nice at first to get us to sign up and then it was all downhill from there.The manager never called us back, he ignored our calls, did not lock our loan like they said, failed to disclose our fees correctly and we had to go to the state Mortgage Comissioner to complain before they finally assigned us a "temp"."
Again, we see people complaining about the lack of follow through on the part of Guild Mortgage, failed customer service opportunities, and the loss of a sale for this individual.
No comments:
Post a Comment