Zillow review for Kris Davis, Guild Mortgage in SC

Zillow.com allows uers to review mortgage brokers, underwriters, mortgage officers, companies, etc.

User egn541 posted regarding Guild Mortgage company's Kris Davis.

This user alleges that Kris Davis and Guild Mortgage were helpful, but that Guild Mortgage's underwriters are "horrible!". It is alleged that Guild does not have the expertise required to handle past mortgage problems, ie: bankruptcy, a foreclosure or a short sale. The user claims to have lost thousands of dollars due to the delays and being pushed into homelessness as a result.

Guild Mortgage Company Reviews on Lending Tree

Lending Tree has made a name for itself as an aggregate site for loan providers to connect with individuals who are interested in purchasing or refinancing their home. They have a reviews page dedicated to Guild Mortgage Company.

A user by the name EricLongBeach, from California claims that his loan process took four months and that Guild Mortgage allegedly moved him from program to program, always re-starting his place in the process. After complaining, a Guild manager promised the refunding of his appraisal fee, but after the manager quit, the company refused to respect the promise made by the manager. See the full text below:

"The entire process took 4 months, thank goodness this was not a purchase because I would have lost the house and probably my deposit. At first they put me into one program and all was fine, but then they moved me to a different program. Instead of moving my loan to the front of the line because I already waited a few weeks, they moved me to the back and I had to wait a few more weeks. We went back and forth for a couple months and finally the manager promised to refund my appraisal fee as a consolation. After they closed the manager quit and now they will not respect they deal he made. It is not a large amount of money, but it is the principle and if they cannot follow through on a promise, then I am not sure i would trust them again."

A person with the username "investor" from Boise, Idaho states that they have used Guild Mortgage in the past, I'm assuming with a positive enough experience for them to warrant doing business with them again, but that their latest experience was not a good one. This user claims that Guild was unable to adequately understand their unique investment property position, causing Guild Mortgage to lose their business to a company which has a wider breadth of capabilities given this user's position. They did say that Guild Mortgage was good for a "first time buyer".

"We have used Guild Mortgage in the past, but this time they pulled the rug out on us. At first they gave us a good rating to use on a hud house bid. Then pulled the offer when they could not understand why we took a loss on our rental properties for tax purposes. now they want all new information, and it all has to show on our taxes. (our taxes are done) We are now looking for other lenders that understand investment property. Good for the first time buyer, but don't make it to involved, they don't understand profit & loss statements." 

The LoanSafe.Org page on Guild Mortgage - Some advicel

There is an article on loansafe.org regarding some alleged fraud on the part of Guild Mortgage by user "soooomad" in 2011.

The accusations range from predatory loan practices:

"We have just recently found out that the bank committed fraud in that the loan was predatory in nature as they knew that he would not be able to afford the loan as his workers comp payments were going to stop within a 2 year time frame."

to illegal foreclosure:

"We also found out that the bank illegally foreclosed on us about a year ago and then accepted forbearance payments from us for 4 months! The biggest issue with that was that we were never notified that we were even in foreclosure until the bank posted a sale notice on our door back in mid april of this year and the sale date was for the 5th of may 2011! "

and ends with the user stating they are going to sue Guild Mortgage for fraud:

"Again, guild mortgage never, ever sent us any documentation as to their filing for foreclosure or the transfer through mers or attempted to call us/answer emails/etc... In order to work this out and we are now beyond the point of working anything out with them. The only option left is to sue them for fraud."

The community members on LoanSafe give some excellent advice on how to handle situations like these, including contact phone numbers and addresses for the Attorney General and how to dispute the debt with Guild Mortgage Company's litigation department.

If you are experiencing a similar hardship with loan practices you find predatory or think you are dealing with fraudulent foreclosures, this page has some advice that could be of use.